Our service and support are at the heart of our business.
- First-level: JKS Service Hotline
- Second-level: JKS remote support with special remote software, augmented reality and TeamViewer (Teamviewer download)
- Third-level: Our experts will visit you on site.
We firmly believe that excellent customer service is the key to long-term relationships and satisfied customers. That's why we place the utmost importance on providing you with an outstanding experience every step of your journey with us.
Call us
+41 44 782 82 99
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Engineering team
Jürg SchulthessCEO
Karin SchulthessBackoffice Assistant & Finance
Maximilian TroschelBackoffice & HR Assistent
Christina TirantBackoffice Manager MAPROX AG & JKSE
Annemarie StadelmannDeputy Head of Back Office
Malte MolthagenMarketing Specialist & Content Creator
Luisa JacobAssistant Event & Marketing
Manuel von ArxIT & IoT Manager
Renee ZehrBackoffice & Sales Assistant
Bernd DanhamerHead of Innovation
Christoph WirthHead of Engineering
Stefan CamenzindTeam & Project Leader
Marco HedigerAutomation & Robotic Expert Engineer
Martin StrebelTeam / Project Leader & Key Account Manager
Roger KleesSen. Development Engineer
Project Leader
Beat RüdemannSen. Development Engineer
Project Leader
Markus MaerchySen. Development Designer
TechCom Expert
Dominique ScheuerAutomation- & Robotic Engineer
Raphael KläyAutomation- & Robotic Engineer / Project Leader
Robin EhrenspergerAutomation- & Robotic Engineer
Dominic KappelerElectrical engineer & system architect
Timon FosterDevelopment Engineer
Thomas FleischerDevelopment Engineer
Nico ReglingDevelopment Engineer
Adnan ElkazDevelopment Engineer
Manuel BaumannDevelopment Engineer
Matthias GächterDevelopment Engineer
Mauro IsepponiDevelopment Engineer
Michael PauliDevelopment Engineer
Christian ZündDevelopment Engineer
Annina GerlaMechanical Designer
Kevin HaugMechanical Designer
Lukas JampenMechanical Designer
Luca FlückigerMechanical Designer
Oliver WeberMechanical Designer
David StaubMechanical Designer
Dominic ComboeufMechanical Designer
Dominic HartmannMechanical Designer
Vito MenzaMechanical Designer
Fabian GrobProject Leader / Service Technician
Nikola DragasTechnician HF, Mechanical Engineering
Clifton ArandaAftersales & Service Manager
Stefan CvitkusicTechnician HF, Mechanical Engineering
Richard StettnerDevelopment Engineer
Manuel WengerApprentice Mechanical Designer
Gian KusterMechanical Designer
Albaro PonceEngineering Manager
Gian SutterMechanical Designer
Martin LiederSystem Engineer
What our service promise includes
We firmly believe that excellent customer service is the key to long-term relationships and satisfied customers. That's why we place the utmost importance on providing you with an outstanding experience every step of your journey with us. We provide extensive support to help you get the most out of our products through training, guidance and tips. Your feedback is important to us in order to continuously improve products and services. Please share your experiences and suggestions with us
Fast response times
We respond promptly to your requests so you can get back up and running quickly.
Expert support team
Our team is composed of experienced and trained experts to provide you with competent support.
Customer Satisfaction
Your satisfaction comes first. We make every effort to meet and exceed your expectations.
Long-term partnership
We don't just want to build one-time customer relationships, we want to build long-term partnerships with you.